The Indian startup ecosystem is maturing. The conversation is shifting from chasing unicorn valuations to building businesses with sound fundamentals. But what fundamentals truly matter for venture capital? The critical distinction is not between ‘good’ and ‘bad’ businesses. It is between ‘great businesses’ and ‘VC Backable businesses’. Many of India’s most respected enterprises have created immense value without ever fitting the venture capital mould. For an investor, understanding this difference is everything.
The Power Law: Why Only Outliers Matter
Venture capital is a game of outliers. Fund returns are not built on a portfolio of modest successes. They are overwhelmingly driven by a small handful of investments that generate the majority of the returns. Over a 10-year period, most venture funds return just 1.1x — 1.3x. Around half don’t even return investor capital.
A ‘fund-returner’ in any geography’s context is a company that can deliver the entire fund in returns & an average fund would want atleast 2 – 3 fund returns in a 10 year cycle. Why are these important? If you look at Blume’s Omega Files, you can see a slide where we’ve shown that 20% of our portfolio has returned 98% of the value!
So, what separates these rare outliers from the rest? They follow specific, non-negotiable rules of growth.
Building Value vs Burning Cash
The first rule is a relentless focus on unit economics.
The core metric here is the ratio of Lifetime Value (LTV) to Customer Acquisition Cost (CAC). For a SaaS business, the gold standard for this ratio is 3:1 or higher. This means for every rupee spent to acquire a customer, the business generates three rupees in value over that customer’s life.
A common pitfall in India, especially for D2C brands, is undercounting CAC. Founders often only count direct ad spend, ignoring creative costs, agency costs (if any), platform fees, and the heavy cost of returns and discounts. This creates a misleadingly healthy LTV/CAC ratio and can lead to a ‘death spiral’ of burning cash on unprofitable growth. One of my favorite consumer brands example below:
last tweet from my end for this write up
Also consider Zerodha, they have built a massive user base with exceptional LTV/CAC, driven by trust, word of mouth, and an education first approach, instead of a massive ad budget. An efficient acquisition engine is one half of the equation. The other is making your product utterly indispensable.
In contrast, you will see a lot of companies that operate at < 25% gross margins but market themselves heavily & end up burning through a lot of money before even reaching substantial enterprise value.
From Usage to ‘Crazy Usage’
Taking inspiration from the previous tweet, I’ve decided to start this section with a punchline too. A great product is loved by users; a VC backable product is indispensable to their lives. This indispensability shows up in the data as ‘crazy usage’. This is not just about having users, but about how deeply and frequently they engage.
Usually apps over 25% DAU/MAU are said to be good, and 50%+ is world class. According to Sequoia Capital, a standard DAU/MAU ratio is between 10 – 20%, with few companies hitting over 50%.
Think of the high-frequency, recurring needs solved by companies like Zepto in quick commerce or Rapido in daily commutes. Their business models are built on solving immediate, daily problems, which naturally drives the kind of habitual usage that signals a deep product-market fit.
Cred exemplifies this perfectly. While critics keep questioning its monetization model, the company achieved a remarkable 50%+ DAU/MAU ratio by gamifying credit card payments and creating an aspirational community. This ‘crazy usage’ became the foundation for expanding into lending, insurance, and wealth management with significantly low to no additional user acquisition costs.
This is a powerful predictor of future revenue and pricing power. The most potent form of this stickiness is when the product begins to sell itself.
In Built Distribution Moats
A great marketing team spends big; a VC backable product grows itself. This happens when a business has an in-built distribution moat, where the product’s design inherently drives user acquisition. This creates a compounding advantage that is difficult for competitors to replicate with marketing spend.
BharatPe created a powerful moat by providing merchants a single, free QR code that worked with all payment apps. The more merchants adopted it, the more useful the network became, creating a self reinforcing distribution engine for its other financial products.
ZipDial ingeniously turned the Indian consumer behavior of giving a ‘missed call’ into a low-friction marketing tool, enabling massive user engagement at an extremely low CAC. Before being acquired by Twitter for $30M, ZipDial had built a user base of over 60 million through this distribution hack.
Dream11 built perhaps the most elegant distribution moat in Indian gaming. Every user who creates a fantasy team becomes a natural evangelist, inviting friends to join their leagues. The product’s core mechanic turns every customer into a distribution channel, driving organic growth that traditional gaming companies struggle to replicate through paid marketing.
While these rules define the venture playbook, many of India’s greatest companies deliberately play a different game.
The Speed vs Sustainability Trade-off
Venture capital demands exponential growth within tight timelines. Exit activity remained steady in 2024, edging up to $6.8 billion(approx figures). Importantly, public market exits rose from ~55% to ~76% of total exit value over 2023 – 24. This creates pressure for rapid scaling that not all business models can sustain without compromising their core strengths.
Boat presents an interesting case study. The company scaled rapidly in the audio accessories market, achieving unicorn status through aggressive marketing and wide distribution. However, their growth required continuous capital injection to maintain market share against competitors, especially towards the later part of its journey.
Compare this to Noise, which took a more measured approach to scaling, focusing on profitable growth and building manufacturing capabilities. While they may not have achieved the same valuation velocity, their approach is definitely different. Time will tell which one is more scalable + everlasting.
The ‘Great, But Not Venture Fit’ Hall of Fame
A great business is built to last; a VC backable business is built to scale quickly and exit — even Sequoia had to exit Apple & a lot of their other public market holdings before they could raise a perpetual fund. The distinction often comes down to the founder’s core philosophy and the business model’s natural growth trajectory.
Some of India’s most valuable and respected companies have achieved immense success by choosing a path fundamentally incompatible with the venture model’s need for rapid scale and a 7 – 10 year exit horizon.
These companies prove that there are many paths to greatness. Their models, however, are structurally misaligned with the venture capital mandate for a liquidity event that returns the fund.
The Network Effects Exception
Some businesses achieve VC backable characteristics not through traditional metrics but through powerful network effects that create winner-take-all dynamics. Nykaa exemplifies this. While their unit economics in beauty retail weren’t exceptional, they built a moat through brand partnerships, community, and content that created a flywheel effect difficult for competitors to replicate.
PolicyBazaar similarly leveraged network effects in insurance. Each customer interaction improved their risk assessment algorithms, while each insurance partner increased their product breadth, creating a compounding advantage that justified venture returns despite operating in a traditionally low margin sector.
Market Readiness vs Product Readiness
Sometimes the difference between VC fit and great-but-not-venture-fit comes down to timing. Jio transformed Indian telecommunications through aggressive pricing and infrastructure investment, but this required the deep pockets and patient capital of Reliance, not venture funding.
Had Airtel attempted the same transformation as a VC backed startup, the capital requirements and timeline would have been incompatible with venture returns. The market transformation Jio enabled has since created opportunities for venture-fit companies like MyJio app ecosystem and various fintech players building on UPI infrastructure.
When Do Great Businesses Not Fit the VC Mould?
Several patterns indicate when a great business might not be VC backable:
Capital Intensity vs Returns Timeline: Businesses requiring significant upfront infrastructure investment (like manufacturing or deep tech R&D) often need longer payback periods than venture timelines allow.
Regulatory Complexity: Sectors with heavy compliance requirements or uncertain regulatory frameworks can create unpredictable exit timelines.
Market Structure: Industries with entrenched players, high switching costs for customers, or distribution controlled by incumbents make rapid scaling challenging.
Conclusion: Know the Game You’re Playing
Both paths, Venture backing and bootstrapping sustainability, are valid routes to building immense value. The key for founders and investors alike is to have absolute clarity on which game they are playing from day one.
For a VC, the discipline to distinguish between a great business and a truly VC backable business is the very foundation of generating top-quartile returns. It requires looking beyond impressive revenue figures to find the underlying DNA of exponential growth: scalable unit economics, obsessive user engagement, and a distribution model that grows itself.
The Indian market offers unique opportunities for both models. Understanding when to apply venture capital and when to step aside for other forms of growth capital is perhaps the most valuable skill an investor can develop. Great businesses deserve great capital partners, but not all great capital partners are venture capitalists.
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Marmik Mankodi
Marmik is excited about opportunities in consumer tech, consumer apps, consumer services & ed tech.He has spent 9 years working at startups & scaling up notable brands in India & Southeast Asia. Marmik was an early…- Current Section
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