Shashank Bijapur, Co-founder and CEO, Spotdraft on not being lazy, the importance of outbound sales, real challenges after closing deals, and building guardrails as you scale
Shashank: “You can't take back any features that you've already given. For example, if I said support is free, unlimited support tickets because my UI is bad, my product is still in development, but I can offer unlimited support to a customer with real people…
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Sectors
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Infrastructure SaaS & Dev Tools, SMB & Vertical SaaS, Horizontal SaaS
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Authors
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Rohit Kaul
